The idea of Emotional Intelligence gained widespread recognition years ago with publication of Daniel Goleman's book on the subject. At the same time, companies were discovering the very real benefits of applying Change Management concepts to system implementations such as SAP.
In this session, learn how to leverage both of these critical models and apply them to your work as a change agent for SAP. The session will include a quick self-assessment of your 'EQ' and a wealth of practical tips you can put to immediate use. Tips that will help you become a truly EQ-savvy change consultant.